Terms and Conditions

Visit Epping Forest Terms and Conditions

Please read these terms and conditions before using this site.

By using our site, you agree to accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

These terms may change

Please check our terms to ensure you understand the terms that apply at time of use.

We may make suspend or withdraw or vary all or any part of our site from time to time.

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available and uninterrupted.

The material on our site

We own the licensee of all intellectual property rights and the material published on our site.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Do not rely on information on this site

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to and have no control over the contents of those sites or resources.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

Loss or damage suffered by you

Whether you are a consumer or a business user:

•    We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

If you are a business user:

•    We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

•    We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

•    use of, or inability to use, our site; or

•    use of or reliance on any content displayed on our site.

•    In particular, we will not be liable for:

•    loss of profits, sales, business, or revenue;

•    business interruption;

•    loss of anticipated savings;

•    loss of business opportunity, goodwill or reputation; or

•    any indirect or consequential loss or damage.

If you are a consumer user:

•    Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

Freedom of information

The Freedom of Information Act 2000 (FOIA) gives the public the right to request information held by us.

Our 2 statutory rights for applicants are:

1.         To be told whether or not we hold that information, and if so

2.         To have that information communicated to them, if it is not exempt under the law

Make a freedom of information (FOI) request

To make a request for information under the Freedom of Information Act you must make a written request.

•          Make an FOI request online

•          Email your FOI request

Please add foienquiries@eppingforestdc.gov.uk to your safe senders list or check for a response in your junk mail / spam folder before following up an FOI enquiry.

Send us your written FOI request

Send your written FOI request to:

Freedom of Information Officer

Epping Forest District Council Civic Offices

323 High Street

Epping

CM16 4BZ

Costs and exemptions

We provide most information free of charge. However, we will charge you if we estimate it will cost us more than £450 to process your request. This is called the cost limit.

We will contact you before providing the information so that you can decide if you want to continue with your FOI request.

There are some exemptions to the types of information that can be requested under the act, and should an exemption apply, we will write and tell you which exemption is being applied and why.

Subject Access Request

The General Data Protection Regulation (GDPR) provides individuals with a right of access to their personal information, through a Subject Access Request.

•          Download subject access request form

Send us your written Subject Access Request

Send your Subject Access Request to:

Freedom of Information Officer

Epping Forest District Council Civic Offices

323 High Street

Epping

CM16 4BZ

Information Commissioner’s Office (ICO)

For more information regarding freedom of information visit the Information Commissioner’s website.

Open data

Open data is data that anyone can access, use and share.

Our open data is easily accessible and available to reuse as required. It is subject to terms outlined in the Open Government Licence. We are working hard to ensure all our published datasets meet this standard.

Privacy

Your privacy is very important to us. We are committed to respecting and protecting your privacy when you interact with us and use our services.

Our privacy policy explains how we collect, use and protect your the personal data. The privacy policy applies to all the data we as a council collect whether this is by letter, email, telephone, online, face-to-face or any other method.

•          Corporate Privacy Policy

Your right of access

You have the right to find out if we are using or storing your personal data. This is called the right of access. You can ask for a copy of the data, which is commonly known as making a ‘subject access request’.

You have rights under the General Data Protection Regulation regarding the personal data that we process about you. Read about it at:

•          Data subject rights information (pdf 106KB)

Complete the subject access request form:

•          Subject access request form (pdf 652KB)

Data Protection Officer

Contact our Data Protection Officer:

•          Email dataprotection@eppingforestdc.gov.uk

Telephone 01992 564180

Write to – Data Protection Officer, Epping Forest District Council, Civic Offices, 323 High Street, Epping, CM16 4BZ

Privacy notice

The information that you have provided will be securely held by the Council and will only be accessed by authorised persons with the appropriate access controls. The Council will only use the information that you have provided for the purpose above and will not use it for any other purpose, unless you have given your consent, or this is otherwise required or permitted by law.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Copyright

All intellectual property of Visit Epping Forest such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Epping Forest District Council.

By using the Website you agree to respect the intellectual property rights of Epping Forest District Council. and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.